Last updated: 27 August 2026

Martrick Pty Ltd (ABN 46 647 294 559), trading as Martrick, is committed to protecting your privacy. This policy explains how we collect, use, store and disclose personal information, and how you can contact us about it. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

The information we collect

We collect personal information that you provide to us directly, including when you submit an enquiry form, call us, email us, or engage us for a project. This typically includes:

Your name, phone number and email address

Your property or project address

Details about your proposed build, renovation or extension

Correspondence and notes relating to your enquiry or project

Payment and billing details, where we are engaged to carry out work

When you visit our website, we may also collect technical information automatically, including your IP address, browser type, device type, the pages you view and how you arrived at our site.

How we use your information

We use personal information to:

Respond to your enquiry and provide quotes or feasibility advice

Deliver and manage building work under a contract with you

Communicate with you about your project, including scheduling and progress updates

Process payments and meet our accounting and record keeping obligations

Improve our website and understand how visitors use it

Send you marketing communications, where you have consented to receive them

You can opt out of marketing communications at any time using the unsubscribe link in any email, or by contacting us.

When we disclose your information

We do not sell your personal information. We may share it with:

Subcontractors, trades and suppliers involved in your project, where necessary to carry out the work

Architects, designers, engineers, certifiers and consultants engaged on your project

Our professional advisers, including accountants, insurers and legal advisers

Service providers who support our business operations, including website hosting and email

Government bodies, councils and regulators where required by law

Some of these providers may store data outside Australia. Where that occurs, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.

Cookies

Our website uses cookies to help the site function and to understand how it is used. You can set your browser to refuse cookies, though some parts of the site may not work as intended if you do.

Storage and security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, modification or disclosure. Information is held in secure electronic systems and, where relevant, in physical project files. We retain personal information for as long as it is needed for the purposes described in this policy, or for as long as required by law.

Accessing and correcting your information

You can request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. Contact us using the details below. We will respond within a reasonable period. In limited circumstances we may decline a request, and if we do we will explain why.

Third party links

Our website may link to other websites, including social media platforms. We are not responsible for the privacy practices or content of those sites, and we recommend you review their own privacy policies.

Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us first so we can look into it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page, with the date it was last updated shown at the top.

Contact us

Martrick Pty Ltd Unit 4, 3 Templar Place, Bennetts Green NSW 2290 Phone: 0480 351 425 Email: liam@martrick.com.au